At Shivam Sarees, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information: When you place an order or create an account, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment details.
- Non-Personal Information: This includes data such as your IP address, browser type, device information, and browsing habits. This information helps us to improve the user experience on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders, communicate with you regarding your purchase, and provide customer support.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates.
- Improvement of Services: To analyze customer preferences and improve our website functionality, product offerings, and overall user experience.
- Security and Fraud Prevention: To ensure your transactions are secure and to prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may use third-party companies (such as payment processors, shipping carriers, or email marketing platforms) to perform services on our behalf. These companies only have access to the information necessary to perform their tasks and are obligated to keep your data confidential.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, tailor content to your interests, and analyze how you interact with our site.
You can choose to disable cookies through your browser settings, but this may affect your experience and functionality of the site.
5. Security
We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request to see the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Withdraw Consent: If you’ve consented to receive marketing communications, you can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies when you visit them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Shivam Sarees, Pune
shivamsareespune@gmail.com