Frequently Asked Questions (FAQ)

1. What types of sarees do you offer?

We offer a wide variety of sarees, including Banarasi, Kanjeevaram, Silk, Cotton, Chiffon, Georgette, and many more. Each saree is carefully selected to represent the rich cultural heritage and craftsmanship of India.

2. How do I know the saree will suit me?

We provide detailed descriptions and high-quality images for every saree, including fabric details, drape length, and suggestions for styling. You can also refer to our size guide for more clarity. If you’re still unsure, feel free to contact our customer support for personalized advice.

3. What payment methods do you accept?

We accept multiple payment methods including credit/debit cards (Visa, Mastercard, American Express), Net Banking, UPI, and popular digital wallets such as Google Pay, Paytm, and PhonePe. We also offer Cash on Delivery (COD) in select areas.

4. How long will it take for my order to arrive?

Once your order is confirmed, we aim to ship it within 2-3 business days. Delivery times vary based on your location:

• Domestic Orders: 5-7 business days
• International Orders: 7-15 business days
  Please note that delivery times may vary during peak seasons or for customized sarees.

5. Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Shipping fees and delivery times will vary depending on your location. You can check the available countries and shipping rates during the checkout process.

6. Can I return or exchange a saree?

Yes, we have a flexible return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the saree within 7 days of receiving it, provided it is in original condition with all tags and packaging intact. For more details, please refer to our Return and Refund Policy.

7. How do I care for my saree?

To maintain the longevity of your saree, we recommend dry cleaning for silk and heavily embellished sarees. For cotton and lightweight sarees, gentle hand washing or machine washing on a delicate cycle is advised. Always store your sarees in a cool, dry place, preferably wrapped in muslin cloth.

8. Can I customize my saree?

Yes, we offer customization services on selected sarees. You can request changes like blouse stitching, petticoat color, or length adjustments. For more details on customization, please contact our customer service team.

9. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through our courier partner’s website. If you face any issues, our support team is always ready to help.

10. What if I receive a damaged or defective saree?

We strive to ensure that every product reaches you in perfect condition. However, if you receive a damaged or defective saree, please contact our customer service within 48 hours of delivery. We will arrange a replacement or refund after reviewing the issue.